Delivery Charges & Policy
Warehouse 14 offers several delivery/collection options as follows:
| SERVICE | PRICE | CONDITIONS |
| Delivery to NR35 Postcodes | FREE | None |
| Standard Delivery to UK Postcodes, 2-5 working days from despatch | FREE | Order value > £65.00 before VAT |
| Standard Delivery to UK Postcodes other than NR35, 2-5 working days from despatch | £2.99 plus VAT | Order value < £6.00 before VAT |
| Standard Delivery to UK Postcodes other than NR35, 2-5 working days from despatch | £4.99 plus VAT | Order value - £6.00 to < £65.00 before VAT |
| Overseas (non UK postcodes) | Price on application |
Tracked & Signed. Cost depends on size, weight and destination. Complete the checkout process and await delivery cost notification. |
| Same Working Day Delivery | FREE | In Stock items only, NR35 postcodes only, if ordered before 12 noon weekdays |
| Next Working Day Delivery | Price on application | In Stock items only, if ordered before 12 noon weekdays |
| Collection from Bungay or Earsham | FREE | None |
Your shopping basket on the Site displays the goods you have chosen and the details of delivery costs before completing the payment process.
Orders are usually despatched by Royal Mail or other Couriers. Some delivery options will require a signature to confirm receipt and therefore you must ensure someone is available during normal working hours to accept delivery. If your goods are unlikely to fit through a normal letter box please provide instructions during the checkout process regarding a safe place to leave the goods should no-one be available at the delivery address to accept delivery.
In the event that Royal Mail or other Couriers cannot deliver, a card will be left at the delivery address showing how to contact them to rearrange delivery or to collect.
If Royal Mail or other Couriers have to return the goods to Warehouse 14 and you require us to redeliver you will be charged for the additional delivery cost.
Warehouse 14 will make every effort to deliver promptly but is not liable for any loss caused whatsoever by late delivery. Delivery is NOT of the essence. You should allow adequate time for your order to be processed and delivered.
Warehouse 14 will provide a full refund including the delivery cost charged if your goods are lost by Royal Mail or other Couriers and fail to be delivered. If you are concerned about potential failed delivery of your goods please contact us.
AVAILABILITY
All orders are subject to acceptance and availability. As we process your order, we will inform you by e-mail about your order progress and if any items you order become unavailable.
Orders are normally despatched within 48-72 hours of the order being placed however this is not a guarantee and the dispatch time may be extended at peak periods, such as the lead up to Christmas and around Bank Holidays.